More information about delivery & returns of online orders.

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Delivery Options (all complimentary)

Please note that adding a personalisation service will extend your delivery by 6 - 8 weeks.

Premium DeliveryReceive your order in a Louis Vuitton shopping bag, hand-delivered by one of our delivery ambassadors to your doorstep. Same Day: Order before 12 pm for delivery between 4 – 9pm. Next Day: Order before 5pm
Standard ShippingEstimated 7 – 14 working days
Collect in StoreCollect your order from at the store of your choice 1 day after your order is confirmed. You will receive a SMS once your order is ready for collection. *Not available for Airport stores

In-Store Returns
Bring your purchase to a Louis Vuitton store to return in person. Please note that we are unable to accept returns at our stores within the airport.

Exchange with an Advisor
Contact a Client Advisor to initiate your exchange.
In-Store Exchanges
Bring your purchase to a Louis Vuitton store to return in person. Please note that we are unable to accept returns at our stores within the airport.